FAQS | Taste Cheshire Food, Drink Festival | 16th- 18th April 2022

Taste Cheshire Food, Drink Festival

Can I camp with my family/friends?

Yes, but only if you have pre booked with our CAMPERFEST event. This is currently full for bookings at Chester Racecourse, however Camping is available out of town at Chester Lakes through the Camperfest website so head there for more info. Home | CamperFest | 26th- 30th August 2021

Can I bring my dog?

Yes, we welcome your delightful dogs on the Festival site but we ask that you keep them under control at all times. However, we do politely request that you do not bring your dog into the Chef Demonstration marquee of the Food and Drink Festival.

All fouling should be picked up and disposed of accordingly.

What time will the Chefs be on stage?

From 11am onwards there are demonstrations slots throughout the day. We will shortly announce the order. Keep an eye on the chefs page of the website and our social media for updates.

What if I purchased tickets for April 2020, August 2020 or April 2021?

Firstly, Thanks so much for sticking with us. It’s been such a tough year for everyone and we appreciate you so much for keeping the faith. YOUR TICKETS ARE VALID. Tickets from these events bought directly from us are completely valid (unless you previously requested and received a refund), These can be used on ANY of the three days of this August’s event. You do not need to tell us when you will use them, just bring them along. All ticket holders will have an email containing their tickets.

Why can’t I find my tickets?

Have you checked your spam or junk folders? They may be there. Everyone who has bought tickets has now had an email sent to them with them on. If you haven’t seen yours they may be sneakily hiding. If after searching these places you still haven’t found them, please get in touch so we can investigate. Best way is via email [email protected]

What if I purchased through Groupon or Wowcher?

Tickets for the current event purchased through these sites are of course valid. If you purchased for a previous rescheduled event, Groupon will be getting in touch with you to extend the valid to date. Only extended vouchers will be accepted at the gate, so please make sure you have had yours updated.

Is there shade and seating?

Yes, the racecourse is set up beautifully with large seating areas, some open, some shaded so whatever the weather, you can sit and enjoy your food.

Is there parking at the event?

Yes, there is plenty of parking for the event and it’s all free!! Not all is on hard standing though. Please let them know at the gate what kind of ticket you have and if you have any mobility restrictions and they will guide you to the best spot for you.

How do I claim my £20 voucher?

To redeem your  £20 Club Individual Voucher at Opera Grill, Chester. Email proof of your ticket purchase across to [email protected] with the date you wish to dine and Sam will personally organise this for you.

What about COVID regulations?

Since the 19th July, the government have lifted the Covid restrictions. However, the design and layout of this year’s event have been done especially to make the event as Covid safe as possible. 90% of the event is now outdoors and there is (as there always is) a one way system in operation. This is both for your safety and to ensure you don’t miss anything!

We respectfully request that you do wear a face mask if in an enclosed space ( such as the adult cooking classes) and please respect the choice of visitors and exhibitors to wear masks if that makes them feel more comfortable.

Hand sanitiser stations will be placed at points all around the festival.

All exhibitors will be asked to take a lateral flow test before attending the event, and we ask attendees to do so as well.

Increased regular cleaning will take place and additional staff have been recruited for the event to help keep you safe

If you have any questions or concerns about our COVID policies and risk assessments, please do not hesitate to get in touch with festival organisers. [email protected]

Is this event family friendly?

ABSOLUTELY, Children under 12 go free. There are kids cooking classes you can sign up for with no additional charge. Laughter Tots are providing entertainment for little ones.

The entire festival is buggy accessible AND we are more than happy for you to pop back to the car to get anything you need and come back into the festival….we’ve all been there!

Taste Cheshire Food, Drink Festival is a trading name of Chester Food & Drink Festival Limited.
Chester Food & Drink Festival Limited is a limited company registered in England and Wales.
Registered number: 05364122.
Registered office: Soughton House, 2 Nicholas Street Mews, Chester, CH1 2NS.
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